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Public Health Hands Specialists- Rockcastle

Assemble complete medical records, interview patient to ensure completeness and accuracy of demographic information required for various services and programs, route/direct patient to appropriate staff person, maintain patient medical records and files, collect and record fees obtained from patients, prepare routine letters, labels and other appropriate material, answer multi-line phone system, schedule initial and follow-up appointments, review appropriate reporting sheet (Patient Encounter Forms) (PEF) of services provided to ensure completeness and accuracy, enter information from the PEF into statewide network, generate and/or issue Woman Infant and Children (WIC) vouchers and instruct client on usage and respond appropriately to questions as asked, request routine reports available from the PSRS, inventory and order office supplies, and maintain auto-dialer according to agency and patient requirements. Working knowledge and ability to perform all computer data entry and PC programs, to obtain prior authorization thru Medicaid/Insurance, 3rd party payer guidelines, to pre-bill all payers? for services for services rendered, to properly code A/R payments and manually post them, to address all remittance and follow thru with re-submissions/corrections.


High School Diploma or GED




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